We're proud of what we do, and we're even prouder when you love it too!
Here's what our most recent patient's have had to say about coming to Brownbills.
39 reviews on
22. November, 2021.
Always goodRead more
Kay Triana Rose
16. October, 2021.
I have been visiting Brownbills for several years now. It's very difficult to put into words what a lovely family atmosphere you feel at every stage of your appointment. My most recent visit was following a family bereavement and the care and support I received from the Helen and Hue Pinney was heart warming. The whole team are so friendly and extremely professional. Often choosing new glasses can be daunting, if you don't have a friend or family member with you to voice their opinion, but all the team got involved and helped!! Thank you Brownbills.Read more
14. October, 2021.
I've typically used well known high street opticians and been pretty happy with the service. But the experience at Brownbills was altogether different. The whole process of buying a couple of pairs of spectacles and a pair of sunglasses was an absolute pleasure. The advice Jack gave me and the level of attention he paid to ensuring the glasses fit perfectly was superb. Having been a glasses wearer for 30 years this visit opened my eyes (pun well and truly intended) to what I should have been expecting from an opticians for a long time.Read more
23. September, 2021.
Very friendly, thorough and efficient service which gave me the confidence that my eyes are being looked after very professionally. Thank you!Read more
18. September, 2021.
I recently got my first pair of glasses from Brownbills and I couldn't be happier. I saw a very friendly and knowledable optometrist and I'm so happy with my glasses. My prescription isn't much but with my glasses it's now like seeing in HD!Read more
18. September, 2021.
Excellentservice and very thorough examination.Post examination care and help with spectacle choice and fitting by Sarah also excellent.Read more
14. September, 2021.
As with previous reviews, I wish I’d visited Brownbills sooner. The whole experience from booking to collection of my new glasses was outstanding. Unlike with other chain opticians, they made me feel very valued as a customer and at no point did I feel rushed or pushed into making any decisions. As I now need varifocals, they took time to explain the benefit of switching and one day in, I know it was the right advice. It’s also clear from the demeanour of all the team, that they enjoy working there and take pride in providing a great customer experience. Thank you to all the team.Read more
31. August, 2021.
I have one regret. I didn't come here sooner. The eye sight test was great. They really look after your eyes, and treat you like an individual. They recommended some great glasses for my husband. Who has had cataracts, secondary cateracts and detached retinas. The prices is in keeping with the high street ones at the higher end. But the quality is beyond comparison. These are the first pair of glasses in over twenty yesrs to fit correctly first time. The staff are amazing. As a first time customer I can throughly recommend Brownbills. I will not go anywhere else. They are an amazing people.Read more
Heidi De Winter
25. August, 2021.
I've been a customer at Brownbills for a number of years. My family and I go there for all our eye check-ups and our children's glasses. All the staff are very kind and professional. However, this time I couldn't find a frame I liked. I was never pressured into buying a frame but Sarah went above and beyond in helping me find one. It took several visits and quite some time but eventually she found a pair of bright and funky glasses that I love! She really understands how important it is that, when you have to wear your glasses every minute of every day, they should suit your face and personality. So thank you Brownbills, definitely would recommend.Read more