Brownbills Optometrists | Independent Opticians in Ashford, Kent

Coronavirus Update

Optical practices have been advised to remain open for essential and routine eye care in accordance with guidance from our Professional Bodies and Public Health England. As a health care setting, from the 19th July 2021 you are STILL REQUIRED TO WEAR A FACE MASK when accessing optical care. This is for the continued protection of all our patients and staff. If you or anyone in your household has a new, continuous cough or a high temperature, a loss of, or change to, your sense of smell or taste, please do not attend the practice.

Brownbills Optometrists has been providing eye care services in Ashford for over 100 years. Now located in a detached Victorian house in Norwood Street, we thrive on the happiness and well-being of our patients and our community.

From a child’s first eye examination through to a patient’s most senior years our friendly and experienced team at Brownbills are available to help, providing comprehensive eye care to the highest standards.

As a proudly independent practice with a long-standing history in the town, we boast a large collection of hand-picked frame styles with an array of design influences from across the globe. These, complimented with the latest in ophthalmic lens technologies mean that we can take pride in the spectacles we produce. This ensures that we can be confident of our quality of care throughout your visit to us.

And of course, If spectacles don’t quite fit your requirements every day then we can also care for your contact lens needs, finding the right lenses to suit you and your lifestyle.

EXCELLENT

39 reviews on

Peter Merrett

22. November, 2021.

Always good

Kay Triana Rose

16. October, 2021.

I have been visiting Brownbills for several years now. It's very difficult to put into words what a lovely family atmosphere you feel at every stage of your appointment. My most recent visit was following a family bereavement and the care and support I received from the Helen and Hue Pinney was heart warming. The whole team are so friendly and extremely professional. Often choosing new glasses can be daunting, if you don't have a friend or family member with you to voice their opinion, but all the team got involved and helped!! Thank you Brownbills.

Barney O'Kelly

14. October, 2021.

I've typically used well known high street opticians and been pretty happy with the service. But the experience at Brownbills was altogether different. The whole process of buying a couple of pairs of spectacles and a pair of sunglasses was an absolute pleasure. The advice Jack gave me and the level of attention he paid to ensuring the glasses fit perfectly was superb. Having been a glasses wearer for 30 years this visit opened my eyes (pun well and truly intended) to what I should have been expecting from an opticians for a long time.

Pat Geary

23. September, 2021.

Very friendly, thorough and efficient service which gave me the confidence that my eyes are being looked after very professionally. Thank you!

George Herd

18. September, 2021.

I recently got my first pair of glasses from Brownbills and I couldn't be happier. I saw a very friendly and knowledable optometrist and I'm so happy with my glasses. My prescription isn't much but with my glasses it's now like seeing in HD!

Jacqui Davies

18. September, 2021.

Excellentservice and very thorough examination.Post examination care and help with spectacle choice and fitting by Sarah also excellent.

Ginny Sage

14. September, 2021.

As with previous reviews, I wish I’d visited Brownbills sooner. The whole experience from booking to collection of my new glasses was outstanding. Unlike with other chain opticians, they made me feel very valued as a customer and at no point did I feel rushed or pushed into making any decisions. As I now need varifocals, they took time to explain the benefit of switching and one day in, I know it was the right advice. It’s also clear from the demeanour of all the team, that they enjoy working there and take pride in providing a great customer experience. Thank you to all the team.

Susan Miller

31. August, 2021.

I have one regret. I didn't come here sooner. The eye sight test was great. They really look after your eyes, and treat you like an individual. They recommended some great glasses for my husband. Who has had cataracts, secondary cateracts and detached retinas. The prices is in keeping with the high street ones at the higher end. But the quality is beyond comparison. These are the first pair of glasses in over twenty yesrs to fit correctly first time. The staff are amazing. As a first time customer I can throughly recommend Brownbills. I will not go anywhere else. They are an amazing people.

Heidi De Winter

25. August, 2021.

I've been a customer at Brownbills for a number of years. My family and I go there for all our eye check-ups and our children's glasses. All the staff are very kind and professional. However, this time I couldn't find a frame I liked. I was never pressured into buying a frame but Sarah went above and beyond in helping me find one. It took several visits and quite some time but eventually she found a pair of bright and funky glasses that I love! She really understands how important it is that, when you have to wear your glasses every minute of every day, they should suit your face and personality. So thank you Brownbills, definitely would recommend.

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