Very friendly, thorough and efficient service which gave me the confidence that my eyes are being looked after very professionally. Thank you!

Brownbills is the only optician offers Ortho-K lenses in Ashford. Dr Pinney was friendly and informative and performed a thorough the eye examination for my son. Mr Bester was caring and professional with fitting and the post review and care the Ortho-K lenses for my son. We are really pleased that the vision of my son was corrected within a week and stable after two weeks wearing the lenses. He does not need to wear glasses anymore during the day and enjoys the sports! All the staff are lovely as well! Highly recommend!

I recently got my first pair of glasses from Brownbills and I couldn't be happier. I saw a very friendly and knowledable optometrist and I'm so happy with my glasses. My prescription isn't much but with my glasses it's now like seeing in HD!

Excellentservice and very thorough examination.Post examination care and help with spectacle choice and fitting by Sarah also excellent.

As with previous reviews, I wish I’d visited Brownbills sooner. The whole experience from booking to collection of my new glasses was outstanding. Unlike with other chain opticians, they made me feel very valued as a customer and at no point did I feel rushed or pushed into making any decisions. As I now need varifocals, they took time to explain the benefit of switching and one day in, I know it was the right advice. It’s also clear from the demeanour of all the team, that they enjoy working there and take pride in providing a great customer experience. Thank you to all the team.

I have one regret. I didn't come here sooner. The eye sight test was great. They really look after your eyes, and treat you like an individual. They recommended some great glasses for my husband. Who has had cataracts, secondary cateracts and detached retinas. The prices is in keeping with the high street ones at the higher end. But the quality is beyond comparison. These are the first pair of glasses in over twenty yesrs to fit correctly first time. The staff are amazing. As a first time customer I can throughly recommend Brownbills. I will not go anywhere else. They are an amazing people.

I've been a customer at Brownbills for a number of years. My family and I go there for all our eye check-ups and our children's glasses. All the staff are very kind and professional. However, this time I couldn't find a frame I liked. I was never pressured into buying a frame but Sarah went above and beyond in helping me find one. It took several visits and quite some time but eventually she found a pair of bright and funky glasses that I love! She really understands how important it is that, when you have to wear your glasses every minute of every day, they should suit your face and personality. So thank you Brownbills, definitely would recommend.

Excellent opticians. Michelle & Sarah took care of myself and my 4year old daughter, who loves her new pink love heart glasses. Thank you

My glasses broke and having contacted Brownbills by email due to lockdown,they permitted me to drop them off at Mr Pinney's home as we live in the same village. They were returned in person to my home complete with new frames. Finding no invoice enclosed I emailed and was informed that there wouldn't be one. This I think you would agree is excellent service. Thank you to everyone at Brownbills. For some reason this review a year ago (which was actually my wife's glasses) was not posted, but since then I have had occasion to go to Brownbills again.This time to sort out a screw in my spectacles that kept coming out.The lady there fixed it with some sort of locktite. She also added some 'shrink wrap' as she called it to the arms. Also sorted out a pair of my reading glasses, again no problem.What service,what kind staff and all in all another excellent experience. Why go to anyone else when they are so good at what they do.By the way,no charge again so making a donation to a local charity. We really appreciate you all.